* { box-sizing: border-box; }
body {
  margin: 0;
  padding: 0 16px 80px;
  font: 14px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", system-ui, sans-serif;
  color: #1a1a1a;
  background: #f5f5f7;
}
header {
  max-width: 920px;
  margin: 0 auto;
  padding: 32px 0 16px;
}
header h1 { margin: 0 0 4px; font-size: 22px; }
header .sub { margin: 0; color: #666; font-size: 13px; }
main { max-width: 920px; margin: 0 auto; }
.panel {
  background: #fff;
  border: 1px solid #e2e2e6;
  border-radius: 8px;
  padding: 20px;
  margin-bottom: 16px;
}
.panel h2 { margin: 0 0 12px; font-size: 15px; color: #444; }
.panel h3 { margin: 16px 0 8px; font-size: 13px; color: #666; text-transform: uppercase; letter-spacing: 0.04em; }
select, textarea, button {
  font: inherit;
  padding: 8px 10px;
  border: 1px solid #d0d0d4;
  border-radius: 6px;
  background: #fff;
}
select { width: 100%; }
textarea { width: 100%; font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 12px; }
button {
  background: #0a84ff;
  color: white;
  border: none;
  padding: 8px 18px;
  cursor: pointer;
  font-weight: 500;
}
button:disabled { background: #c8c8cc; cursor: not-allowed; }
button:not(:disabled):hover { background: #006edc; }

.scenario-grid { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 10px; }
@media (max-width: 720px) { .scenario-grid { grid-template-columns: 1fr; } }
.scenario-card {
  border: 2px solid #e2e2e6;
  border-radius: 8px;
  padding: 12px;
  cursor: pointer;
  transition: all 0.15s;
  background: #fafafc;
}
.scenario-card:hover { border-color: #0a84ff44; }
.scenario-card.selected { border-color: #0a84ff; background: #f0f7ff; }
.scenario-card h3 { margin: 0 0 6px; font-size: 14px; color: #1a1a1a; text-transform: none; letter-spacing: 0; }
.scenario-card p { margin: 0 0 8px; font-size: 12px; color: #555; }
.scenario-card small { color: #888; font-size: 11px; }

.advanced { margin: 12px 0 0; }
.advanced summary { cursor: pointer; color: #666; font-size: 13px; padding: 4px 0; }
.advanced .hint { color: #888; font-size: 12px; margin: 4px 0 0; }

.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px 16px;
  margin: 8px 0 12px;
}
@media (max-width: 720px) { .form-grid { grid-template-columns: 1fr; } }
.field { display: flex; flex-direction: column; gap: 4px; }
.field-wide { grid-column: 1 / -1; }
.field label {
  font-size: 11px;
  color: #666;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  font-weight: 500;
}
.field input {
  padding: 8px 10px;
  font: inherit;
  border: 1px solid #d0d0d4;
  border-radius: 6px;
  background: #fff;
}
.field input:focus { outline: 2px solid #0a84ff44; outline-offset: -1px; border-color: #0a84ff; }
.field input:disabled { background: #f5f5f7; color: #999; }

.field-party { grid-column: 1 / -1; }
.party-row { display: flex; gap: 12px; }
.sublabel {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 4px;
  font-size: 12px;
  color: #555;
  text-transform: none;
  letter-spacing: 0;
  font-weight: 400;
}
.sublabel input { font-size: 14px; }

.debug-pre {
  background: #1a1a1a;
  color: #e8e8e8;
  padding: 10px;
  border-radius: 6px;
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: 11px;
  overflow-x: auto;
  margin: 6px 0 0;
}

.hint { color: #888; font-size: 12px; margin: 0 0 8px; }

.status { margin-left: 12px; color: #666; font-size: 13px; }
.status.success { color: #2da558; }
.status.error { color: #d83b3b; }

.hidden { display: none; }

.summary-row { padding: 4px 0; }
.summary-row code { background: #f0f0f4; padding: 2px 5px; border-radius: 3px; font-size: 12px; }

.transcript { display: flex; flex-direction: column; gap: 8px; }
.bubble {
  padding: 8px 12px;
  border-radius: 8px;
  max-width: 85%;
  border: 1px solid;
}
.bubble.staff {
  background: #fafafc;
  border-color: #e2e2e6;
  align-self: flex-start;
}
.bubble.agent {
  background: #f0f7ff;
  border-color: #cbe2ff;
  align-self: flex-end;
}
.bubble .role { font-size: 11px; color: #888; margin-bottom: 2px; display: flex; align-items: center; gap: 8px; }
.bubble .content { font-size: 14px; line-height: 1.5; }
.state-badge {
  background: #ffefcc;
  color: #8a5a00;
  font-family: ui-monospace, monospace;
  font-size: 10px;
  padding: 1px 6px;
  border-radius: 3px;
}

.call-bar { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
button.secondary { background: #6b6b73; }
button.secondary:not(:disabled):hover { background: #545459; }
button.danger { background: #d83b3b; }
button.danger:not(:disabled):hover { background: #b32d2d; }

.indicator {
  width: 10px; height: 10px; border-radius: 50%; display: inline-block;
}
.indicator.connecting { background: #f5a623; animation: pulse 1s infinite; }
.indicator.live { background: #2da558; animation: pulse 1.4s infinite; }
@keyframes pulse {
  0%, 100% { opacity: 1; transform: scale(1); }
  50% { opacity: 0.4; transform: scale(0.85); }
}
.timer {
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: 13px; color: #444;
  background: #f0f0f4; padding: 3px 8px; border-radius: 4px;
}

.meta-row {
  display: flex;
  gap: 18px;
  font-size: 12px;
  color: #666;
  margin-bottom: 12px;
  padding-bottom: 8px;
  border-bottom: 1px solid #eee;
}
.meta-row code { background: #f0f0f4; padding: 1px 6px; border-radius: 3px; font-size: 11px; }

.transcript {
  max-height: 480px;
  overflow-y: auto;
  padding: 4px 2px;
  margin-bottom: 12px;
}

.composer {
  display: flex;
  gap: 8px;
  align-items: stretch;
}
.composer textarea {
  flex: 1;
  resize: vertical;
  min-height: 44px;
  font-size: 14px;
}
.composer button {
  min-width: 80px;
}

.checks { list-style: none; padding: 0; margin: 0; }
.checks li {
  padding: 8px 10px;
  border-radius: 6px;
  margin-bottom: 4px;
  display: flex;
  flex-direction: column;
}
.checks .badge {
  display: inline-block;
  font-size: 10px;
  font-weight: 700;
  padding: 2px 6px;
  border-radius: 3px;
  margin-right: 8px;
  letter-spacing: 0.04em;
}
.check-pass { background: #ecf8f0; color: #1f6a3e; }
.check-pass .badge { background: #2da558; color: white; }
.check-fail { background: #fdecec; color: #8c1f1f; }
.check-fail .badge { background: #d83b3b; color: white; }
.check-name { font-weight: 500; color: #1a1a1a; }
.reason { font-size: 12px; color: #666; margin-top: 2px; padding-left: 50px; font-family: ui-monospace, monospace; }